● Preferential Prices for POINTS
● Room Upgrade,Late Check-out
● Free Breakfast & FruitRegistration for Members
Points are earned for each eligible stay and meal and can be redeemed for rooms, air miles or exquisite gifts.
Additional 10% points are earned for booking a stay through official website, official WeChat or hotline 4007001997.
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1. "Points Member" is an incentive plan offered by Shenzhen Grand Skylight Hotels Management Co., Ltd. (hereinafter referred to as the "GSHM") to its frequent guests (hereinafter referred to as the "Plan"). Once you join the "Points Member" incentive plan, you may enjoy exclusive membership price and distinguished privilege. Any cost of accommodation will be rewarded with considerable points which is redeemable for various gifts, room nights and flights miles of cooperative airlines; furthermore, you have access to any other VIP privileges and preference offered by other alliance business of Points Member. Upon becoming a Points Member, you agree to follow relevant rules, representation and latest version thereof published on the official website of GSHM Hotel (website).
2. The method of point-earning, preference and reward of hotel, terms and conditions of the Plan for Points Members shall be applicable to any and all hotels affiliated to GSHM and participating in the Plan, however, the actual application may vary in different hotel.
3. GSHM reserves its right to amend, restrict or cancel any terms, rules and manner of reward at any time with or without prior notice.
4. GSHM is entitled to terminate any and all contents of the Plan by giving prior written notice at least six (6) month in advance. After such six (6) months from declaration of termination of the Plan, your right to any points, preference and reward will be ceased accordingly.
5. GSHM reserves its right of interpretation to any terms and conditions of "Points Member" to the extent permitted by pertinent laws.
1. Condition of registration: you are eligible for membership of Point Member upon consumption in any hotel affiliated to GSHM participating in the Plan; or you may register your membership online by visiting the official website of GSHM (www.gshmhotels.com) or by accessing to the official Wechat of GSHM (GSHM hotels)
2. You do not need to pay for joining into the Plan, however, you must provide effective contact information, and make timely update to such information within one (1) day after any changes thereto. GSHM shall not be legally liable for any information disclosure caused by no fault of GSHM or for any problem relating to account safety caused by such information disclosure. If necessary, GSHM Customer Center will contact its member on the basis of the contact information of members kept on file. If there are several cell phone number in one account or one cell phone number is used by multiple accounts, or in case of any act or behavior involving suspected fraud or improper use of this Plan, GSHM is entitled to terminate such account and/or cancel membership points at its sole discretion. GSHM reserves its right to terminate such account and or cancel membership points in absence of valid contact information.
3. Upon joining the Plan and entitlement to membership priorities, you agree:
a) To reserve and use only one account of Membership Points at any time;
b) You are the sole person using the membership under the Plan (i.e. you shall not share your account with anyone else without express permit of GSHM);
c) The contact data you provided is true and valid;
d) The name shown in your account under the Plan is in consistent with your valid ID card;
e) There is only one cell phone number or one email address in your account;
f) You have read and understand this Terms and Conditions;
g) In view that the Plan is only for individuals, you shall not register in the name of any corporation and/or other entities;
h) To receive any information of your membership account by short message, to allow such personal information provided by you be transferred, communicated to or used by any hotel affiliated to GSHM and supplier with cooperation relationship.
4. You may contact the Customer Service Center of GSHM 400 700 1997 for termination of your membership.
5. GLTY reserves its right to cancel membership and cancel such membership entitlements as points, discount coupons in the account arising out of or in connection with (including but not limited to) the following reasons;
a) Any violation by any member of pertinent laws and regulations of the P.R. China, Terms and Conditions of Point Member;
b) Any misrepresentation in the information or any misappropriation to the Plan;
c) Any member fails to provide or maintain effective contact information;
d) One member holds more than one active account;
e) Any improper, fraud, misappropriation or malicious act of members, including but not limited to abuse of the agreed corporate price without authorization ("authorization" refers to proper identity recognition or verification upon check-in), any act affecting accumulation of points and rewards by improper means, any act of abuse in terms of points redemption, etc.;
f) Any failure to pay cost of consumption;
g) Any physical, verbal or written insult or harassment to any staff employed by any hotel affiliated to GSHM by any member;
h) Any harm or damages are caused to the Plan or GSHM due to any other means taken by any member or participation in any other activities by any member; and any act GSHM deems not acceptable at its sole discretion.
Any harm or damages are caused to the Plan or GSHM due to any other means taken by any member or participation in any other activities by any member; and any act GSHM deems not acceptable at its sole discretion.
If the membership is terminated by either the member or GSHM, then the member will lose any and all points, points voucher, rewarded room nights and other preferential related to membership, and the member shall no longer obtain or redeem any points under the Plan. If GSHM terminate any membership in accordance with this Terms and Conditions, then GSHM reserves its right to refuse such member to re-register a membership.
6. If any points are deposited into any member's account due to misoperation, then GSHM is entitled to revoke the same points from such member's account; In case of any act of inappropriate use of the Plan, including but not limited to abuse the process of points redemption, then GSHM is entitled to revoke any and all points in such member's account.
7. Membership Privacy Statement
GSHM will collect, store and use any personal information of members in accordance with pertinent Chinese laws and this Article, GSHM will not publish, compile or disclose any information of members and/or any non-public content contained in the reservation service of members unless it is necessary:
a) To observe pertinent laws and to comply with legitimate membership service procedures;
b) To protect the ownership of GSHM's trademark;
c) To safeguard the privacy security of individual members and social public to the greatest extent under emergency;
d) Any other requirements imposed by other authorities.
8. Any and all members is entitled to the service and preferential of any hotel affiliated to GSHM which may be updated or changed from time to time and which varies from hotel to hotel and from one geographical area to another.
1. Upgrade: GSHM will offer upgrade service for members of business card holders to members of honor card holders if (a) eight (8) Effective Room Nights are reached in one calendar year [Effective Room Nights refers to any reservation made via official online channel of GSHM, 400 Customer Service Center or any hotel affiliated to GSHM, and check-in is settled at the best selling price (no breakfast, single breakfast and double breakfast), seasonal promotion price, member price, agreed corporate price, etc. ) or (b) five (5) room nights are reached for room reservation via official Wechat, or (c) 5000 points is reached via consumption by business card holders. GSHM will offer upgrade service for members of Honor Card holders to members of Royal Card holders if (a) twenty (20) Effective Room Nights are reached in one calendar year, or (b) fifteen (15) room nights are reached for room reservation via official Wechat, or (c) 15000 points is reached via consumption by honor card holders; Furthermore, GSHM is entitled to change the upgrade rules at any time and from time to time.
2. Grade-keeping: Royal Card membership will be reserved in the following year if (a) twenty (20) Effective Room Nights are reached in one calendar year, or (b) fifteen (15) room nights are reached for room reservation via official Wechat, or (c) 15000 points is reached via consumption by Royal Card holders; and Honor Card membership will be reserved in the following year if (a) eight (8) Effective Room Nights are reached in one calendar year or (b) five (5) room nights are reached for room reservation via official Wechat, or (c) 5000 points is reached via consumption by business card holders.
3. Degrade: Royal Card membership will be degraded in the following year if (a) twenty (20) Effective Room Nights are NOT reached in one calendar year, or (b) fifteen (15) room nights are NOT reached for room reservation via official Wechat, or (c) 15000 points is NOT reached via consumption by Royal Card holders; and Honor Card membership will be degraded to business card membership in the following year if (a) eight (8) Effective Room Nights are NOT reached in one calendar year or (b) five (5) room nights are NOT reached for room reservation via official Wechat, or (c) 5000 points is NOT reached via consumption by honor card holders.
4. GSHM will make annual verification to the grade of membership according to the grades of members specified above, in order to determine the corresponding membership grade in the following year and is entitled to change the basis of foregoing grades at any time and from time to time.
1. Points of Members: Any point member is eligible for one (1) point for every one (1) China yuan it spends and pays for accommodation in hotel participating the Plan of Point Members; and one (1) point member for every ten (10) China yuan its spends for meal during his period of stay in the hotel.
2. Consumption meeting the criteria of awards: Any member may earn points of reward for any reservation made via official online channel of GSHM, 400 customer service center or any hotel affiliated to GSHM and for expenditure at the price meeting the criteria of awards which is listed as follows: a) Price meeting the criteria of awards: Room expenditure meeting the criteria of awards: the best selling price (no breakfast, single breakfast, double breakfast), seasonal promotion price, member price, agreed corporate price;
b) Meal expenditure meeting the criteria of awards: any meal cost (tax and service charge exclusive) incurred in the Chinese restaurant, western restaurant and lobby bar of the hotel and put on room bill;
3. Any cost not paid by any member himself, any service charge, tax, tips, reward consumption, etc. incurred during his stay period in the hotel receive no points.
4. Validity Period of Points: Any points will enter into the account of members on the second (2nd) working days after checking out and will be searchable;Any points shall be valid from the day earning such points to the end of the following year，it shall be deemed as waiver of its rights to such points if any member fails to redeem such points during the validity period, and any points will turn to zero upon expiration of the validity period.
5. No Value of The Point Itself
a) Member points can not be exchanged into cash or any other types of score. Only points meeting the criteria of rewards shall be of value of points.
b) Any points shall be of no fixed or ascertainable cash value, members shall have no ownership to any points accumulated which shall not become any property of members. "Obtain" as used in any marketing material relating to member points refers to "collect", anyone can not infer that such point have any value unless it is used for redemption.
Member's privilege, rights and interests shall be determined according to the condition of supply and on the basis of qualification requirements. You can enjoy member's privilege, rights and interests only if your reservation is made via official online channel of GSHM, 400 hotline or any hotel affiliated to GSHM and only if you are checked in by yourself; You will NOT enjoy any member's privilege and rights and interests if your reservation is made via any third-party sources. (The official online channel includes but is not limited to the official website of GSHM, official Wechat, flagship store on www.fliggy.com.)
The Point Member may enjoy preferential and service items of Point Member only if the membership card number is provided upon reservation, check-in or consumption.
Any hotel participating in the Planis entitled NOT to offer any and all preferential and service items specified in this Terms and Conditions due to any changes in local policies or any other specific circumstances but offer other alternative choice. GSHM shall not be liable to offer compensations to any preferential and service items NOT offered as aforesaid.
This Terms and Condition shall become effective as of May 1st, 2020. If there is any conflict between any rules, regulations, representations or other content previously published and this Terms and Conditions, this Terms and Conditions shall take prevail.
Shenzhen Grand Skylight Hotels Management Co., Ltd.
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